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The Fault Line: Episode 2 - Cracks in the Culture: Trust as a Competitive Advantage

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Why trust is the most powerful accelerator your team isn’t measuring
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Russ Lange

Partner

A fervent believer in the promise of human powered growth, Russ leads CMG in partnering with companies to help them become aligned, agile, customer-driven enterprises that unleash the potential of their organizations with sustainable improvements in focus, teams, culture, and process our clients.

About The Author

Mark Chinn

Partner

Mark leads CMG in partnering with Telecom companies to help them increase customers and accelerate revenue. His 25+ years of experience in growth, strategy and execution includes B2C and B2B multi-channel acquisition programs, customer experiences that surprise and delight, pricing that optimizes customer value, and innovative product development.

Trust can accelerate outcomes, strengthen teams, and transform how organizations deliver results. In this episode of The Fault Line, Gary and Kim welcome CMG collaborator and leadership coach Aniela Larson to explore the signals of trust, the fallout when it breaks, and how leaders can rebuild it in measurable, business-driving ways.