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A fervent believer in the promise of human powered growth, Russ leads CMG in partnering with companies to help them become aligned, agile, customer-driven enterprises that unleash the potential of their organizations with sustainable improvements in focus, teams, culture, and process our clients.
Mark leads CMG in partnering with Telecom companies to help them increase customers and accelerate revenue. His 25+ years of experience in growth, strategy and execution includes B2C and B2B multi-channel acquisition programs, customer experiences that surprise and delight, pricing that optimizes customer value, and innovative product development.
As 2025 comes to a close, Gary Lancina and Kim Scribner take a few minutes to step away from strategy and simply say thank you. In this holiday bonus episode of The Fault Line, the hosts reflect on the first year of the podcast, their growing partnership at CMG, and the traditions that ground them during the season. From family rituals and shared meals to the deeper meaning of connection during the winter solstice, this episode is a reminder that leadership is ultimately about appreciation, presence, and humanity.
