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A fervent believer in the promise of human powered growth, Russ leads CMG in partnering with companies to help them become aligned, agile, customer-driven enterprises that unleash the potential of their organizations with sustainable improvements in focus, teams, culture, and process our clients.
Mark leads CMG in partnering with Telecom companies to help them increase customers and accelerate revenue. His 25+ years of experience in growth, strategy and execution includes B2C and B2B multi-channel acquisition programs, customer experiences that surprise and delight, pricing that optimizes customer value, and innovative product development.
Blog by Kim Scribner
When deadlines loom and priorities shift, it’s easy for teams to move from one initiative to the next without pausing to reflect. But skipping that pause can cost more than time: it can stall growth. Retrospectives offer a simple yet powerful way to close the learning loop, helping teams surface insights, strengthen trust, and continuously improve. In this guide, we’ll break down what makes a great retrospective and how to make them a cornerstone of your team’s culture.
A retrospective is a structured reflection session, where a team looks back on a recent sprint, project, or quarter and asks three simple questions:
Unlike a status meeting, a retro is not about reporting progress upward. It is a safe space for the people doing the work to surface insights, own improvements, and commit to concrete, time-bound experiments.
Simply put, if humans collaborated to create value, they qualify.
CMG Consulting has facilitated retrospectives for teams, programs and C-suites alike. Whether you need a one-off large-scale retro or want to embed a sustainable learning cadence, we can help you turn hindsight into foresight—and measurable results.