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A fervent believer in the promise of human powered growth, Russ leads CMG in partnering with companies to help them become aligned, agile, customer-driven enterprises that unleash the potential of their organizations with sustainable improvements in focus, teams, culture, and process our clients.
Mark leads CMG in partnering with Telecom companies to help them increase customers and accelerate revenue. His 25+ years of experience in growth, strategy and execution includes B2C and B2B multi-channel acquisition programs, customer experiences that surprise and delight, pricing that optimizes customer value, and innovative product development.
In this episode of Coaches' Corner, Kim, Aniela, and Gary unpack what Management by Walking Around looks like in today’s hybrid world and how its principles can strengthen modern project management. From virtual relationship-building to reading between the lines in digital tools, they share practical ways to stay connected, build trust, and keep teams aligned—even when you're not sharing the same hallway. Whether you're leading a project or supporting a team from afar, this conversation offers actionable insights to help you lead with empathy and intention.