The Fault Line: Episode 23 - Where Humans Still Win

AI is accelerating how work gets done, from content creation to complex workflows. But speed isn’t the same as value. In this episode, Gary and Kim are joined by Pat Fitzgerald to break down where AI excels, where it falls short, and why human judgment, creativity, and emotional intelligence still matter most.

They explore the difference between generative and agentic AI, the risks of outsourcing thinking, and how organizations can use AI to move faster without losing what makes them effective. The takeaway: AI raises the baseline, but the competitive edge still belongs to the humans who know how to use it.