The Fault Line: Episode 6 - Leadership at the Edge of Change

In this episode of The Fault Line, Gary Lancina and Kim Scribner discuss why all change ultimately comes down to choice, why compliance is not the same as commitment, and how leaders create the conditions for genuine buy-in. They unpack the emotional reality of change, the importance of transparency and trust, and how continuous feedback helps leaders adjust, align, and move people forward together.

If you’re leading through ambiguity and want change to stick, this conversation offers a practical, human framework for navigating what comes next.

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The Fault Line: Episode 7 - Inside Your Organization Shows Up in Customer Interactions

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